FAQ

Most Common Questions Posed by our Customers

Does PhoneDoctor+ use Original Parts?

Yes nearly 90% of all parts used are Genuine parts made by OEM manufacturers. But please do take note that once we open your device. The Authorized Service Centers have the right to void your warranty for repairing at a third-party.

What does your 3 Month Warranty cover?

Our 3 Month warranty will cover the part changed, replaced or repaired. This part will be reflected in the receipt.

Where are your repair locations?

You can visit us at Bedok, Bugis, Chinatown, Sims or Jurong West.

Do you do On-Site Repair?

Yes we do but we will need at least 1 working day in advanced to confirm a timing. If your need is urgent just give us a call and if we have the time we will send a technician.